Payment Policy

Indoor Stoves provides a transparent and secure checkout environment for all transactions. This policy outlines our supported payment methods, transaction terms, and the measures used to protect your data.

1. Accepted Payment Methods

We offer several secure options for completing your purchase of indoor heating equipment:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover, and Diners Club.

  • Digital Wallets: Apple Pay, Google Pay, Amazon Pay, and PayPal.

  • Accelerated Checkout: Shop Pay (for a streamlined, one-tap experience).

  • Flexible Financing: Shop Pay Installments (available for eligible orders).

  • Direct Wire Transfers: Reserved exclusively for high-volume or wholesale orders. Please contact Help@indoorstoves.com for banking details and authorization.

2. Transaction Terms

  • Immediate Payment: Payment is required in full at the time the order is placed.

  • Order Fulfillment: Processing and dispatch of your stove or accessories begin only after your payment is successfully authorized and cleared.

  • Declined Transactions: If a payment is declined by your provider, the order will be automatically cancelled. We suggest contacting your financial institution for assistance with declined transactions.

3. Pricing & Tax Transparency

  • Displayed Pricing: The price listed on the product page represents the base cost of the item.

  • Final Totals: Applicable sales tax and shipping costs are calculated and displayed in the order summary before you confirm your purchase.

  • Market Adjustments: We reserve the right to update prices to reflect market conditions; however, the price confirmed at checkout is final for that specific transaction.

4. Data Security & Privacy

We prioritize the protection of your financial information through the following measures:

  • Encryption: We utilize industry-standard SSL (Secure Socket Layer) encryption to protect data during transmission.

  • Data Handling: Indoor Stoves does not store or have access to your full credit card details. All sensitive information is handled by our PCI-compliant payment processors.

5. Dispute Resolution & Support

  • Refunds: All refund requests are managed in accordance with our Refund Policy.

  • Billing Inquiries: If you identify a billing error, please contact us at Help@indoorstoves.com immediately. We aim to resolve discrepancies directly and efficiently.

6. Security Checks & Fraud Prevention

To maintain a secure marketplace:

  • Monitoring: Transactions are monitored for signs of unauthorized activity.

  • Verification: We reserve the right to hold or cancel orders that appear high-risk. In these instances, we may contact you to verify order details before proceeding with fulfillment.

Contact Information
Galaxy E-commerce Group LLC
Phone: (747) 331-4095
Email: Help@indoorstoves.com
Business Address: 15442 Ventura Blvd, Sherman Oaks, CA 91403
Customer Service Hours: Monday-Friday, 9:00 AM - 5:00 PM (EST)
Response Time: We aim to reply within 1-2 business days