Shipping policy
Indoor Stoves offers Free Shipping on all orders delivered within the United States. There are no minimum purchase requirements or hidden delivery fees applied at checkout.
1. Shipping Destinations & Costs
We currently ship exclusively to addresses within the United States.
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Shipping Fee: $0.00 (Standard Shipping)
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Service Area: All 50 U.S. States.
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International Shipping: We do not offer shipping to international destinations at this time.
2. Delivery Timeline
To determine your estimated delivery date, please refer to the processing and transit schedule below:
| Detail | Timeline |
| Order Cutoff Time | 5:00 PM (EST) |
| Order Handling Time | 1–2 Business Days (Monday – Friday) |
| Transit Time | 3–4 Business Days (Monday – Friday) |
| Total Estimated Delivery | 4–6 Business Days |
Note on Processing: Orders submitted after the 5:00 PM (EST) cutoff will begin the handling process on the following business day. Please note that we do not process or ship orders on weekends or federal holidays.
3. Carrier Services
Orders are dispatched via tracked services from the following carriers:
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Freight Carriers (for heavy stoves)
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UPS / FedEx / USPS (for accessories)
4. Order Tracking
Once your order is dispatched, a confirmation email will be sent to the address provided during checkout. This email contains a tracking number and a link to our tracking page to monitor your delivery status.
5. Delivery Support
If your tracking information has not updated for more than three business days, or if you experience a delay beyond the estimated delivery window, please contact us at Help@indoorstoves.com or call (747) 331-4095. We will coordinate with the carrier to provide a status update or resolution.
Contact Information
Galaxy E-commerce Group LLC
Phone: (747) 331-4095
Email: Help@indoorstoves.com
Business Address: 15442 Ventura Blvd, Sherman Oaks, CA 91403
Customer Service Hours: Monday-Friday, 9:00 AM - 5:00 PM (EST)
Response Time: We aim to reply within 1-2 business days